Account Manager

Responsibilities:

1. Develop strong relationships with customers, connecting with key business executives and stakeholders, and preparing reports of work performed.
2. Prepare tactic plans for the development of customers’ projects and goals according to the company’s business strategy and policies.
3. Lead, develop, manage and coordinate clients’ projects in the outstaffing and outsourcing model.
4. Work closely with the project team to maintain a continuous knowledge of project status to identify potential issues and/ opportunities within or related to the project.
5. Act as a communication link and coordinating between the clients, development team, PMBA team, and other departments’ managers of the company
6. Work tightly with team leads and other company managers and facilitates information flow.
7. Keep track and report to PMO and CFO.
8. Identifying risks and providing solutions to complex problems.
9. Manage and forecast the resource needs for the project teams.

Requirements:

• Minimum 2 years of experience as Account or Project Manager.
• Experience in team management.
• Great interpersonal abilities to create, maintain and enhance client relationships.
• Good team player and relationships builder with strong diplomacy skills.
• Solid understanding of change and expectations management.
• Technical competence understands software development and adjoined services.
• Understanding of project pricing model and billing procedures.
• Understanding of project/budget estimation techniques.
• Strong service/client-oriented attitude.
• Strong interpersonal and communication skills, both written and spoken.
• Autonomous and proactive attitude.
• Time-management and organizational skills.
• Problem-solving and open-minded.
• Flexibility and ability to adapt to change.
• Handles stressful situations and deadline pressures well.

Nice to have:

• Knowledge of JIRA and Confluence.
• Agile Practices and processes.
• Experience with CRM systems.

What awaits you in our office:

• Professional development, friendly and proactive atmosphere in the team.
• Flexible work schedule – the ability to choose the start of the working day from 8:00 to 10:00.
• Huge office openspace, four rallies, a lounge and ping-pong games, table football, a spacious and bright dining room.
• Parking spaces, as well as bicycle parking.
• English language courses 4 times a week, level: Intermediate, Advanced.
• Teambuildings, trainings, corporate holidays.
• Social leave package, sick leave, according to the Labor Code.